As a company whose business is to develop training solutions that improve employee and organizational performance, we regularly strive to prove that our training is successful and to demonstrate to our clients the return on their investment in training. Change takes time, but sometimes, the effects of training are immediate and stunning.
Read moreFAQ: How do we develop training when we aren’t experts in the subject?
Instructional designers have a window into many worlds: we tell people how to sell surgical products, feed infants in a NICU, and comply with corporate-wide budgeting processes. Next month, we may provide guidance on preventing sexual harassment, developing new leaders, and retaining customers. How can we develop meaningful and applicable training without being authorities in these areas?
Read moreOh no! Not a role play!
Do you ever get this reaction when suggesting a role play? After a classroom training pilot, we asked sales reps what was their least favorite part of the training. The answer came back quickly and decisively: role plays! Next, we asked which part of training would help them most in the field. This answer came back slowly and reluctantly: role plays.
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