“Change? We won’t be doing any of that, it’s way too hard!” Over the past 20-plus years of helping organizations change strategies and cultures, I have not heard this statement said out loud. Yet I can guarantee you that at some point in the change process, every CEO has had this thought! I see it showing up in the form of excuses to a variety of suggestions. For instance I will ask, “How will you make sure the breakthrough mindset will stick beyond the workshops?” I get back: “I realize we could do more, but look, we just spent all this time and money on these workshops. I will make sure my leaders support this mindset. We’re all set—thanks.”
Read moreGillespie Nimble Creator Michelle L. Wescott Earns the CPLP® Credential from the ATD Certification Institute
Gillespie Associates is pleased to announce that Michelle L. Wescott, CPLP has earned the Certified Professional in Learning and Performance® credential from ATD CI (the Association for Talent Development Certification Institute). Earning the CPLP certification means Wescott possesses the knowledge and skills to be a top performer in the talent development field.
Read moreFour Ways to Make Thought Diversity the Future of Your Business
In many workplaces, it’s dangerous to disagree with the boss. Doing so signs you up for every crappy task and unwanted assignment possible until your boss forgets or forgives your transgression. It doesn’t have to be that way, though. Differences of opinion can help you build a competitive advantage. As a leader, you have the power to change the way your organization works in this regard.
Read moreThe Myth of the Millennial Learner
The truth is most employees have the same workforce training preferences and needs. One may be a “digital native,” but prefer learning that involves collaborating with others, practicing real-world skills, and receiving substantive feedback.
We don’t have a millennial learner challenge; we have a modern learner challenge.
Read moreEmployee Learning Week is coming!
Part of the reason I love training and development is because I get to help people do their jobs better, and that makes them and their companies happy. And we see the results of our efforts through celebrations for teams and individuals exceeding sales quotas and customer service goals. These recognitions are important. They recognize focused, sustained effort, and inspire others to continuously seek improvement.
Read moreQ&A: The Story Behind the New Manager Jump™ Series
Gillespie Associate’s own Michelle Wescott, creator of Gillespie Nimble, shares her thoughts on the company’s new off-the-shelf solution, the New Manager Jump Series. From initial design to the program’s launch, Michelle has taken her expertise in instructional design to bring this solution to life.
Read moreGillespie Associates Launches Gillespie Nimble to Address Management Skill Gap
Gillespie Associates announced today the launch of Gillespie Nimble, a comprehensive training program to reduce the cost and increase effectiveness of training for key workforce skill sets.
Read moreIf You’re Going to Waste Their Time, Let Them Sleep
As a consultant/instructional designer, I’ve developed some internal rules about how to design learning for adults. My first two rules often act as an internal STOP sign: “Wait! Stop! Make sure the solution is complying with your first two rules!”
- Don’t waste their time.
- Keep them awake.
Stop Virtually Useless Virtual Training
12:55 pm: The session starts at 1:00 pm Eastern to allow participation from multiple time zones. I received initial and reminder invitations and completed my pre-work. I have my New Hire Participant Guide in hand and log in. I’m ready.
I listen to the facilitator and producer chit chat. No problem, I’m a bit early; I’ll just work on my email and a couple of other assignments while I wait to get started.
Read moreBoosting the Bottom Line Through Effective Training Design
A telecom giant was losing 25% of its customer base per year. When customers’ promotional offers ended, they’d call to cancel service. The call center agents either processed the call as a routine cancellation, or offered a substitute promotion. When that discount ended customers canceled yet again, and the vicious cycle continued.
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