EXPECT PERFORMANCE
When I started working at Gillespie Associates, however, I left behind daily tasks filled mostly with numbers to join a creative, word-oriented team used to much more ambiguity in their work life. For instructional designers—IDs—dozens if not hundreds of different approaches can help them translate a client‘s project from idea to award-winning training. Coming from a place where 2 + 2 always equaled 4 in a linear, defined process, I wondered how I would fit in.
Read moreTraining systems are often designed to shovel every possible bit of knowledge into a new employee’s head with the expectation that they’ll be able to apply that knowledge on the job. Does a new employee need to know everything on Day or Week 1? No. They don’t even need a fraction of that. And the knowledge they do need has to support their performance in the moment.
Read moreAs I sat across the table at the small diner with a good friend I was surprised to learn that he had just left the company he joined 9 months earlier. The obvious question was: “What went wrong?”
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